We are committed to quality as the key driving force behind our business, as well as health, safety and the enviroment (our Integrated Management Policy System can be viewed here), and this is demonstrated by our BS EN ISO 9001:2008 accreditation. 

Our quality management system was first recognised in 1993 when it received accreditation to BS 5750: Part 2. This was upgraded to ISO 9001 in 1999 and covers all aspects of design and manufacture from the initial engineering design process to the final inspection of goods before delivery. The quality process provides full traceability to military requirements. Please click here to view and download our BS EN ISO 9001:2008 Quality Certificate (PDF).

We perform the following in-house testing of manufactured products, as required:

  • Insulation resistance continuity / resistance
  • Capacitance
  • Inductance
  • Fibre optical signal loss testing
  • Dimensional inspection

We can also offer other inspection processes such as pressure testing, calibration, destruction and X-ray (real-time and hard copy) if the customer requires it.

Please click here to view Teledyne Impulse's ISO Quality Certificate (PDF).

Customer Survey = Charity donation
PDM Neptec will be making a donation to our chosen charity for every customer satisfaction filled in.
Please click here, answer a short survey and PDM will donate £5 for
every one completed!

Returns Policy

To enable internal traceability we will only accept returns that have been given a Returns Authorisation Number (RAN). This number is available from our Sales or QHSE departments upon request.

Health and Safety

We run a complete health and safety management system as part of our integrated management system which is committed to the welfare of its staff, visitors and customers. The system is consistent with BS OHSAS 18001.

Looking for the Polyurethane Elastomer Safety data sheets?


As part of our Integrated Management System, Teledyne Impulse-PDM has recently been awarded BS EN ISO 14001. This certificate demonstrates our commitment to the environment in both our products and processes.

14001 Certificate

We are registered as a EEE supplier, and compliant with REACH directives.  We also actively manage our supply chain to ensure continuous product quality.

PDM Neptec Bend Control Products